Orthopedic Front Desk Coordinator

Michigan Orthopaedic Surgeons Pllc; Novi (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Michigan Orthopaedic Surgeons Pllc in Novi, MI is seeking a friendly Front Desk Associate to support patient check‑ins, phone inquiries, and billing intake. The role requires attention to detail, professionalism, and a patient‑focused approach.

You will verify and update patient records, collect co‑pays, schedule follow‑ups, and maintain HIPAA compliance while delivering compassionate service in a busy orthopedic clinic.

Qualifications

• Minimum 2 years of customer service experience.
• Healthcare/medical setting preferred.
• High school diploma or GED required.

Responsibilities

• Maintains a high level of customer service during patient check‑ins, status updates, and phone inquiries.
• Interviews patients to collect and record essential demographic and insurance information.
• Verifies and updates patient data in the Electronic Medical Record system.

Skills

Customer service

Education

High School Diploma or GED

Job description

Michigan Orthopaedic Surgeons Pllc in Novi, MI is seeking a friendly Front Desk Associate to support patient check‑ins, phone inquiries, and billing intake. The role requires attention to detail, professionalism, and a patient‑focused approach.

You will verify and update patient records, collect co‑pays, schedule follow‑ups, and maintain HIPAA compliance while delivering compassionate service in a busy orthopedic clinic.