Medical Scheduling & Patient Support Specialist

US-Department-of-Veterans-Affair; Milwaukee (WI); Vor Ort; USD 27.000 - 47.000; Vollzeit

Zusammenfassung

The U.S. Department of Veterans Affairs at Clement J. Zablocki VA Medical Center in Milwaukee seeks an entry-level health administration assistant. The role supports patient care through scheduling, patient communication, and documentation within hospital administration.

Basic requirements include US citizenship and English proficiency; education options include a high school diploma or equivalent. The position offers progression from GS-3 to GS-5 with standard VA benefits.

Qualifikationen

• Experience: No experience required.
• Education: Must possess a High School Diploma, GED equivalency or proficiency certificate.
• May qualify via Grandfathering provisions for current VA employees.

Aufgaben

• Meet, communicate, and interact courteously with patients and care team members.
• Use office automation equipment and scheduling systems to support patient care.
• Record patient messages and relay physician requests for follow-up care.
• Operate scheduling and administrative tasks per VHA guidelines.

Kenntnisse

Communication skills

Customer service

Medical terminology knowledge

Ability to handle PII

Ausbildung

High School Diploma

GED equivalency

Proficiency certificate

Tools

Office automation software

Web-based scheduling programs

Insurance collection system

Scanning software

Multi-line phone systems

Electronic faxing programs

Jobbeschreibung

The U.S. Department of Veterans Affairs at Clement J. Zablocki VA Medical Center in Milwaukee seeks an entry-level health administration assistant. The role supports patient care through scheduling, patient communication, and documentation within hospital administration.

Basic requirements include US citizenship and English proficiency; education options include a high school diploma or equivalent. The position offers progression from GS-3 to GS-5 with standard VA benefits.