Patient Services Navigator — Front Desk Assistant

U.S. Department of Veterans Affairs; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Clement J. Zablocki VA Medical Center in Milwaukee, WI, seeks a Medical Support Assistant to support patient services within Health Administration.

Responsibilities include monitoring temperatures, verifying appointments, transporting patients, checking employee IDs, enforcing visitation policies, handling administrative tasks, and guiding Veterans, family members, and guests with navigation and information.

Responsibilities

• Monitor temperatures of patients and visitors.
• Verify patient appointments.
• Transport patients to appointments.
• Verify employee IDs.
• Provide information and navigation assistance to Veterans and visitors.
• Enforce visitation policy.
• Provide administrative support.

Skills

Customer service

Administrative support

Patient transport

Information assistance

Job description

The Clement J. Zablocki VA Medical Center in Milwaukee, WI, seeks a Medical Support Assistant to support patient services within Health Administration.

Responsibilities include monitoring temperatures, verifying appointments, transporting patients, checking employee IDs, enforcing visitation policies, handling administrative tasks, and guiding Veterans, family members, and guests with navigation and information.