Medical Support Assistant

U.S. Department of Veterans Affairs; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Clement J. Zablocki VA Medical Center in Milwaukee, WI, seeks a Medical Support Assistant to support patient services within Health Administration.

Responsibilities include monitoring temperatures, verifying appointments, transporting patients, checking employee IDs, enforcing visitation policies, handling administrative tasks, and guiding Veterans, family members, and guests with navigation and information.

Responsibilities

• Monitor temperatures of patients and visitors.
• Verify patient appointments.
• Transport patients to appointments.
• Verify employee IDs.
• Provide information and navigation assistance to Veterans and visitors.
• Enforce visitation policy.
• Provide administrative support.

Skills

Customer service

Administrative support

Patient transport

Information assistance

Job description

This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in Health Administration.

Duties

VA Careers - Medical Support Assistant:

https://youtube.com/embed/EE9c4XkaELo The primary purpose of the position is to monitor patient and visitor temperatures, verify patient appointments, transport patients to appointments, verify employee identification (IDs), and provide customer service. The incumbent will also be task with enforcing the visitation policy, providing administrative support, and providing information assistance to Veterans, family members, and guests with navigation and wayfinding information in Facility Access. Assignments at this level include, but are not limited to:

Requirements