Lead Medical Support Assistant

Veterans Health Administration

Milwaukee (WI)

On-site

USD 47,000 - 62,000

Full time

47 hours ago

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Job summary

Veterans Health Administration in Milwaukee, WI, seeks a Lead Medical Support Assistant to plan, organize, and coordinate tasks within the Health Administration Department. The role requires working with physicians, case managers, and allied health professionals to ensure timely completion of priority reports and assignments.

The position emphasizes maintaining confidentiality, independent decision-making within guidelines, and minimal supervision, with standard weekday hours and no telework.

Qualifications

Education recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

Plans and organizes work with general assistance from the supervisor to meet local and VA-wide deadlines.
Reports backlogs and difficulties in meeting deadlines, and coordinates with clinicians or records as needed.
Maintains confidentiality of information and communicates with physicians, case managers, and allied health staff with professional discretion.

Education

Education recognized by US Department of Education

Job description

Department: Department of Veterans Affairs

This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in the Health Administration Department.

Key Responsibilities

Total Rewards of a Allied Health Professional Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to the supervisor. Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.

Responsible for maintaining the confidentiality of information obtained to carry out required duties. Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of sensitive information. Works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required. All other duties as assigned.

Work Schedule: 0800am - 1630pm, Monday - Friday Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 10227F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $47488 – $61734/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-15.

What is the work schedule?

This is a 0800 am - 1630pm ; Monday - Friday position.

Who is eligible to apply?