Clinic Scheduling & Patient Care Coordinator

U.S. Department of Veterans Affairs; Panama City (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support inpatient units, outpatient clinics, and scheduling call centers.

The role involves scheduling and managing patient appointments, monitoring wait lists, and preparing for clinic visits with attention to patient demographics and insurance data. Responsibilities include ensuring encounter forms are completed for workload credit and applying knowledge of medical terminology and healthcare procedures

Responsibilities

• Schedule, cancel, and reschedule patients' appointments and/or consults.
• Enter no-show information and monitor the electronic wait list.
• Prepare for clinic visits and verify/update demographics and insurance information.

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support inpatient units, outpatient clinics, and scheduling call centers.

The role involves scheduling and managing patient appointments, monitoring wait lists, and preparing for clinic visits with attention to patient demographics and insurance data. Responsibilities include ensuring encounter forms are completed for workload credit and applying knowledge of medical terminology and healthcare procedures