Medical Scheduler & Front Desk Specialist

The Christ Hospital; Huntsville (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

The Christ Hospital is seeking a front desk/clerical professional to manage daily patient and physician scheduling in the Practice Management system and to support routine medical office operations. You will handle appointment confirmations, insurance verification, and data entry into EMR, while ensuring patient satisfaction and confidentiality.

Responsibilites include greeting patients, collecting co-pays, balancing the cash drawer, and coordinating communications with staff and physicians.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of customer service experience; medical office scheduling preferred.
• Proficient with Microsoft Outlook, Word, Excel.
• Ability to multi-task and maintain confidentiality; HIPAA awareness.
• Strong verbal and interpersonal skills.

Responsibilities

• Answer telephone and direct calls to appropriate staff.
• Greet visitors and assist with patient check-in/check-out.
• Determine insurance coverage and collect co-pays.
• Maintain cash drawer and reconcile balances.
• Order office supplies and keep front desk clean.
• Manage EMR work queues and scheduling tasks.

Skills

Customer service

Phone etiquette

Multitasking

Confidentiality

HIPAA knowledge

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital is seeking a front desk/clerical professional to manage daily patient and physician scheduling in the Practice Management system and to support routine medical office operations. You will handle appointment confirmations, insurance verification, and data entry into EMR, while ensuring patient satisfaction and confidentiality.

Responsibilites include greeting patients, collecting co-pays, balancing the cash drawer, and coordinating communications with staff and physicians.