Medical Office Scheduler

The Christ Hospital; Cincinnati (OH); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Christ Hospital is seeking a detailed-oriented Front Desk Receptionist to support daily patient scheduling, check-in, and insurance verification in a fast-paced medical office.

You will handle phone inquiries, greet visitors, register patients, collect co-pays, and maintain accurate records in the EMR and Practice Management System. Prior office experience and strong communication are essential.

Qualifications

• High School Diploma or equivalent is required.
• 1–3 years of customer service experience in a medical office preferred.
• Must be able to multi-task and maintain confidentiality.

Responsabilités

• Answers telephone and directs calls to appropriate staff.
• Greet visitors and patients and perform check-in/check-out.
• Determine insurance coverage and complete enrollment paperwork.
• Collect co-pays and balance the cash drawer; reconcile payments.
• Manage calendars, schedule appointments, and verify referrals.
• Maintain front desk area and handle routine clerical duties.
• Utilize EMR and Practice Management System for registration and records.

Connaissances

Strong verbal and social skills

Excellent customer service

Multi-tasking

Maintain confidentiality

Formation

High School Diploma or equivalent

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

EMR (Electronic Medical Records)

Practice Management System

Description du poste

The Christ Hospital is seeking a detailed-oriented Front Desk Receptionist to support daily patient scheduling, check-in, and insurance verification in a fast-paced medical office.

You will handle phone inquiries, greet visitors, register patients, collect co-pays, and maintain accurate records in the EMR and Practice Management System. Prior office experience and strong communication are essential.