Medical Scheduler & Front Desk Coordinator

The Christ Hospital; Cincinnati (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital in Cincinnati, OH is seeking a capable Medical Office Scheduler to manage patient and physician appointments, coordinate with labs and procedures, and ensure顺畅 workflow within the Practice Management and EMR systems.

The role emphasizes high-quality patient service, accurate insurance verification, and routine check-in/out duties in a fast-paced environment. Proficiency with standard office software and strong confidentiality skills are essential.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years customer service; medical office scheduling preferred.
• Proficient with copier, fax, phone system, and postage equipment; MS Outlook/Word/Excel.
• Ability to multi-task and maintain confidentiality; pass skills assessments.
• HIPAA privacy knowledge required.

Responsibilities

• Answer and direct calls to staff; route messages and documents.
• Greet visitors and assist with patient check-in/out and registration.
• Manage physician calendar and scheduling in EMR/Practice Management system.
• Verify insurance coverage and determine co-pays.
• Maintain cash drawer; reconcile payments and deposits.
• Process referrals and pre-certifications as needed.
• Order office supplies and maintain reception area cleanliness.
• Perform other clerical duties as assigned.

Skills

Strong verbal and social skills

Excellent customer service

Multi-tasking能力

Confidentiality

Analytical decision making

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Practice Management System

Job description

The Christ Hospital in Cincinnati, OH is seeking a capable Medical Office Scheduler to manage patient and physician appointments, coordinate with labs and procedures, and ensure顺畅 workflow within the Practice Management and EMR systems.

The role emphasizes high-quality patient service, accurate insurance verification, and routine check-in/out duties in a fast-paced environment. Proficiency with standard office software and strong confidentiality skills are essential.