Medical Referral & Scheduling Specialist

QuarterLine Consulting Services, LLC; South Dakota; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid leave

Health insurance

Dental

Vision

401(k) matching

Disability insurance

Job summary

QuarterLine Consulting Services, LLC is seeking a Referral Management Center Specialist to support our healthcare team at a Military Treatment Facility. The role focuses on coordinating referrals and appointments, ensuring complete and accurate documentation, and delivering professional patient service.

You will review referrals, schedule appointments, educate patients on procedures, and maintain HIPAA-compliant records in the EHR system.

Qualifications

• One (1) year of administrative experience in a medical office, clinic, or healthcare setting.
• Referral management, medical scheduling, patient administration, or insurance verification preferred.
• US citizenship required.
• Working knowledge of medical terminology.
• Ability to read, write, speak, and understand English fluently.
• Must pass background check and security access requirements.

Responsibilities

• Answer incoming calls and assist patients and staff with referral-related questions.
• Review referrals for completeness and eligibility.
• Schedule and reschedule specialty appointments per MTF guidelines.
• Process referrals within established timeframes.
• Coordinate referrals with outside providers or insurance when services are not available at the MTF.

Skills

Referral management

Medical scheduling

Customer service

HIPAA

EHR systems

MHS GENESIS

Education

High school diploma

Tools

MS Office

MHS GENESIS

Job description

QuarterLine Consulting Services, LLC is seeking a Referral Management Center Specialist to support our healthcare team at a Military Treatment Facility. The role focuses on coordinating referrals and appointments, ensuring complete and accurate documentation, and delivering professional patient service.

You will review referrals, schedule appointments, educate patients on procedures, and maintain HIPAA-compliant records in the EHR system.