Medical Referral Coordinator - Front Office & Scheduling

United Digestive; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

United Digestive in Atlanta, GA is seeking a Front Office Coordinator to manage patient scheduling for procedures, coordinate referrals, and support cross-trained front office tasks across multiple locations.

The role requires a high school diploma or GED, 2–3 years of specialty clinic experience, gastroenterology exposure preferred, bilingual a bonus, and proficiency with Microsoft Office and healthcare systems.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2–3 years of specialty clinic experience, gastroenterology preferred.
• Bilingual preferred, but not required.
• Must be computer literate and able to operate healthcare systems and MS Office.

Responsibilities

• Schedules, reschedules, and manages cancellations and no-shows for visits.
• Maintains physician schedules and endoscopy block times; coordinates referrals.
• Collects and records accurate patient information per UD requirements.
• Ensures procedures are scheduled in endoscopy suites or hospital as needed.
• Greets patients and answers inquiries regarding appointments and info requests.
• Ensures HIPAA compliance and confidentiality of patient information.

Skills

Patient scheduling

HIPAA compliance

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Certified Medical Assistant (preferred)

Tools

Microsoft Office

Healthcare system software

Job description

United Digestive in Atlanta, GA is seeking a Front Office Coordinator to manage patient scheduling for procedures, coordinate referrals, and support cross-trained front office tasks across multiple locations.

The role requires a high school diploma or GED, 2–3 years of specialty clinic experience, gastroenterology exposure preferred, bilingual a bonus, and proficiency with Microsoft Office and healthcare systems.