Front Desk & Patient Care Coordinator

United Digestive; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive is seeking a Front Desk Representative/Medical Assistant to support physicians and management in clinical, clerical, and organizational tasks surrounding patient care. The role involves patient check-ins, payment collection, and maintaining patient records with attention to HIPAA compliance.

Required education includes a high school diploma or GED, with CMA preferred; 2–3 years of gastroenterology clinic experience is desired.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2-3 years of specialty clinic experience; gastroenterology preferred.
• Front Desk proficiency with Greenway and Microsoft Office.

Responsibilities

• Greet patients and manage check-in/check-out.
• Collect co-payments and manage patient payments.
• Maintain patient information and HIPAA compliance.
• Coordinate with clinical staff and scheduling.
• Prepare charts and ensure referrals as required.
• Answer emails/voicemails and assist marketing as directed.

Skills

Customer service

HIPAA compliance

Communication

Multitasking

Computer literacy

Phone etiquette

Education

High School Diploma or GED

Certified Medical Assistant

Tools

Greenway EHR

Microsoft Office

Job description

United Digestive is seeking a Front Desk Representative/Medical Assistant to support physicians and management in clinical, clerical, and organizational tasks surrounding patient care. The role involves patient check-ins, payment collection, and maintaining patient records with attention to HIPAA compliance.

Required education includes a high school diploma or GED, with CMA preferred; 2–3 years of gastroenterology clinic experience is desired.