Clinic Referral & Scheduling Specialist (Multi-Site Travel)

United Digestive; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive is seeking a Referral Coordinator to manage patient appointment scheduling, document patient information, and coordinate referrals across gastroenterology services. The role requires cross-training in front office duties to provide coverage across multiple office locations.

The coordinator will support physician schedules, handle patient communications, and assist with pre-certifications while ensuring HIPAA compliance and high-quality patient service.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2-3 years of specialty clinic experience, gastroenterology experience preferred.
• Bilingual preferred, but not required.

Responsibilities

• Schedules, reschedules, and manages cancellations and no shows for patient visits and procedures.
• Maintains and updates physician schedules and endoscopy block times; schedules patients per physician availability.
• Collects and records accurate patient information per documentation requirements.
• Coordinates scheduling of procedures in hospital when necessary; ensures ancillary services are scheduled.
• Answers calls and emails; assists with patient appointment questions and referrals.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Certified Medical Assistant preferred

Tools

Microsoft Office

Healthcare IT systems

Job description

United Digestive is seeking a Referral Coordinator to manage patient appointment scheduling, document patient information, and coordinate referrals across gastroenterology services. The role requires cross-training in front office duties to provide coverage across multiple office locations.

The coordinator will support physician schedules, handle patient communications, and assist with pre-certifications while ensuring HIPAA compliance and high-quality patient service.