Medical Records Practice Assistant II — Scheduling Pro

The General Hospital Corporation; Chelsea (MA); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision benefits

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Descripción de la vacante

The General Hospital Corporation in Chelsea, MA seeks a Practice Assistant II – Medical Records to keep the department running smoothly without direct patient care. You will greet patients, manage scheduling, handle records, and support billing and communication to ensure high-quality, coordinated care.

Ideal candidates have a high school diploma, 2–3 years of office experience, CMAA credential (preferred), and bilingual English/Spanish abilities.

Formación

• High school diploma or equivalent is required; experience cannot substitute.
• 2-3 years of office experience preferred.
• CMAA credential is preferred.
• Bilingual English/Spanish is required or preferred.

Responsabilidades

• Welcome patients and manage check-in, check-out, and appointment scheduling.
• Answer phones and assist callers with routine questions; maintain appointment records.
• Process billing forms, scan documents to patient medical records (LMR), and file materials.
• Request patient medical records and lab results; open and distribute mail and faxes.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Prepare forms, records, schedules, and memos; accept co-payments as needed.
• Serve as a Super User for scheduling, registration, and billing systems, training and supporting teammates.
• Take on advanced tasks such as surgical scheduling and schedule changes/blocking as skills grow.

Conocimientos

Microsoft Office Suite

Verbal and written communication

Time management

Bilingual English/Spanish

Customer service

Educación

High school diploma or equivalent

Certified Medical Administrative Assistant (CMAA) credential (preferred)

Herramientas

Phone systems

Descripción del empleo

The General Hospital Corporation in Chelsea, MA seeks a Practice Assistant II – Medical Records to keep the department running smoothly without direct patient care. You will greet patients, manage scheduling, handle records, and support billing and communication to ensure high-quality, coordinated care.

Ideal candidates have a high school diploma, 2–3 years of office experience, CMAA credential (preferred), and bilingual English/Spanish abilities.