Patient Services Coordinator — Front Desk & Scheduling

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

The General Hospital Corporation is seeking an Administrative Assistant to support clinical service operations. You will perform routine clerical tasks, schedule patient visits, assist with check-in/out, and help with billing and medical records processes in a hybrid work setting.

Ideal candidates have a High School Diploma, 2–3 years of office experience, and CMAA certification or equivalent. Proficiency in Office Suite and strong communication skills are required.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: Office experience 2-3 years required.
• Licenses/Credentials: CMAA - Data Conversion - Various Issuers preferred.
• Knowledge/Abilities: Proficiency with all Office Suite and general office procedures.
• Ability to use the phone system and manage non-routine calls.
• Written communication and clear messaging.
• Time management and ability to multitask.
• Well-organized with strong time-management skills.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet patients and assist at check-in/check-out.
• Answer phones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and file to patient medical records.

Skills

Office suite proficiency

Phone system skills

Written communication

Time management

Organizational skills

Education

High School Diploma

CMAA Certification preferred

Tools

Medical records management

Office equipment handling

Job description

The General Hospital Corporation is seeking an Administrative Assistant to support clinical service operations. You will perform routine clerical tasks, schedule patient visits, assist with check-in/out, and help with billing and medical records processes in a hybrid work setting.

Ideal candidates have a High School Diploma, 2–3 years of office experience, and CMAA certification or equivalent. Proficiency in Office Suite and strong communication skills are required.