Medical Receptionist - Village Pointe

Nebraska Medicine; Omaha (NE); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tuition assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities

Descrizione del lavoro

Nebraska Medicine seeks a Medical Receptionist for Village Pointe Health Center in Omaha. You will greet patients, manage front desk operations, answer calls and schedule appointments in a fast-paced, patient-centered environment.

Requirements include excellent customer service, strong communication, and the ability to multitask. Training begins with 3 weeks of morning shifts and will involve extensive use of Word, Excel, and clinic software.

Competenze

• Minimum requirement: customer-facing experience with professional conduct.
• Able to greet patients and colleagues with courtesy and professionalism.
• Strong communication and organizational skills essential for busy front desk.
• Familiarity with medical terminology is preferred but not required.

Mansioni

• Greet and check in patients, answer phones and route calls.
• Schedule and register patient appointments per clinic protocols.
• Assist with check-out and basic data entry for records and forms.

Conoscenze

Customer service

Professionalism

Communication

Multitasking

Scheduling

Data entry

Formazione

High school diploma

Medical terminology

Strumenti

Microsoft Word

Microsoft Excel

CRM software

Descrizione del lavoro

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Medical Receptionist - Village PointeSchedule:In-person, Monday-Friday, 9am-5:30pmTraining for the first 3 weeks: Monday-Friday, 7am-3:30pmLocation: Village Pointe Health Center | Nebraska Medicine Omaha, NEWhy Work at Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.Be part of something extraordinary at Nebraska Medicine!Duties:Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.Required Qualifications:• Minimum of 16 years of age required.• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.• Demonstrated analytical, prioritization and organizational skills required.• Demonstrated flexibility and dedication to team environment required.• Effective communication skills required.Preferred Qualifications:• High school education or equivalent preferred.• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.• Nursing Assistant or Medical Assistant preferred.• Knowledge of medical terminology preferred.• Experience with Microsoft Office, specifically Word and Excel preferred.• Depending on the position available, fluency in Spanish preferred.Recruiter ContactSarah [e-mail] Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.