Medical Receptionist - Internal Medicine Specialty Clinic

Nebraska Medicine; Omaha (NE); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

35% Clarkson College discount

Job summary

Nebraska Medicine, Internal Medicine Specialty Clinic, seeks friendly medical receptionists for its network of clinics. You will be the first impression, greeting patients, answering calls, and scheduling and registering appointments.

A strong customer-service background and patient-friendly communication are essential. Ideal candidates may have a high school diploma and coursework in medical scheduling; nursing/medical assistant experience is a plus.

Qualifications

• Must be able to provide a high level of customer service to physicians, patients and others.
• Ability to work professionally with physicians, clinic staff and patients.
• Strong analytical, prioritization and organizational skills.
• Demonstrated flexibility and dedication to a team environment.
• Effective communication skills.

Responsibilities

• Greet and welcome patients and others at the check-in desk or via telephone.
• Answer incoming calls in a professional manner and check in/out patients per protocols.
• Schedule patient appointments and register patients.

Skills

Customer service

Communication skills

Team collaboration

Professional conduct

Analytical skills

Organizational skills

Flexibility

Education

High school diploma or equivalent

Post-secondary coursework (business/medical scheduling)

Nursing Assistant/Medical Assistant (preferred)

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

First Shift (United States of America)

Medical Receptionist - Internal Medicine

Shift Details

40 hrs/week

Monday - Friday

Five 8-hour shifts, scheduled between 7am - 5pm

No weekends or holidays

Position Highlights

Internal Medicine Specialty Clinic is a growing multi-specialty clinic. We are open Monday through Friday – day shift with no weekends, no holidays. Our specialties include GI, Rheumatology, Nephrology, Allergy, Pulmonary, Infectious Disease, and Sleep Medicine. Our physicians are world renowned leaders in their fields. Our team is dynamic, hard-working, and knowledgeable. Are you flexible, love to learn, and passionate about patient care? We would love for you to be a part of our team. Come join Internal Medicine Specialty Clinic today!

Check out our Medical Receptionist Job Preview https://www.youtube.com/watch?v=TP1nghTPnKQ

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Are you customer-centric and have a passion for helping people? Want to work at a mission-driven organization with comprehensive benefits?

Nebraska Medicine is seeking friendly, organized individuals to serve as medical receptionists for its network of primary and specialty care clinics. We are committed to making a lasting impression with our patients, and out front desk staff play a vital role in our patients’ experience. The ideal candidate would have a background in customer service (health care is a bonus, but not necessary), be an attentive listener and communicate with patients and health care team members in a positive manner. We’re looking for someone who is dependable, welcoming and is a master of first impressions, as you’ll be the first face that patients encounter as they arrive for their appointment.

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.