Sr Patient Access Associate - Part Time - Village Pointe

Nebraska Medicine; États-Unis; Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Tuition assistance

Résumé du poste

Nebraska Medicine is seeking a Sr Patient Access Associate for Village Pointe Health Center in Omaha, NE. This part-time position offers 28 hours weekly, with Saturdays from 10:30 AM to 7:00 PM and additional weekday evenings.

You will greet patients, set up accounts, verify insurance, and guide patients through registration and payments, while ensuring compliance with regulations. Strong customer service, communication, multitasking and accurate typing are essential.

Qualifications

• Two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multitasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
• Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Responsabilités

• Greet patients professionally, timely and courteously.
• Create and verify patient accounts to optimize cash flow.
• Conduct scheduling, pre-registration, registration and insurance verification.
• Assist with receipting of payments and patient way finding/escorting.
• Coverage required 24/7 with shifts across departments including Emergency Department.

Connaissances

Customer service

Communication skills

Typing speed 35 wpm

Multitasking

Problem solving

Formation

High school diploma or equivalent

Description du poste

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: Second Shift (United States of America) Sr Patient Access Associate - Part Time - Village Pointe 28 hours/week Saturdays, 10:30 AM - 7:00 PM (8hr shift with 30min break) The remaining 20hrs can be scheduled Mon-Fri evenings, shift go until 7:00 PM Please watch these videos to learn more about the position: My Job in a Minute: Sr Patient Access Associate My Job In A Minute: Sr Patient Access Associate (2)

Location: Village Pointe Health Center | Nebraska Medicine Omaha, NE

Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

Be part of something extraordinary at Nebraska Medicine!

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics.

Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.

Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families.

Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Duties

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
• Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Benefits and Perks

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.