Office Assistant - Waiting Room

Nebraska Medicine; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Nebraska Medicine is seeking an Office Assistant to serve as receptionist for the assigned department, providing clerical and general office support. This part-time role (20 hours / .5 FTE) offers the chance to assist patients and families and to contribute to department operations during the second shift (Mon-Thu, 3:00pm–8:30pm).

In addition to welcoming external customers and handling a multi-line phone system, the ideal candidate will communicate effectively, multitask, and adapt to busy

Qualifications

• High school diploma or equivalent is required.
• Proficient with computers including keyboarding, basic navigation, and email.
• Strong verbal and written communication skills.
• Ability to multitask and manage competing priorities.
• Experience handling multi-line phone systems and escalations.

Responsibilities

• Serve as receptionist for assigned department and assist internal and external customers.
• Provide clerical support for departmental operations.
• Support patients and families with information and navigation.
• Assist with general office tasks as needed.

Skills

Customer service

Multitasking

Effective communication

Phone system handling

Education

High school diploma or equivalent

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: Second Shift (United States of America)

Office Assistant

Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility. Details Part time-20 hours and benefits eligible ( .5 FTE ) Monday-Thursday 3:00pm-8:30pm

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Diversity and Inclusion

We value diverse backgrounds and experiences, reflecting the communities we serve.

Educational Support

Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine!

Required Qualifications

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalated to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

Preferred Qualifications

• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.

Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.