Office Assistant - ICU & Med Surg

Nebraska Medicine; Bellevue (NE); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Tuition assistance

35% Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a part-time Office Assistant for the ICU & Med Surg at Bellevue Medical Center. This role provides front-desk reception, clerical support, and compassionate service to patients and families in a busy clinical setting.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and the ability to multi-task. This position offers part-time hours (0.6 FTE) with benefits and a focus on excellent patient care.

Qualifications

• Customer service experience is required.
• Ability to multi-task in a fast-paced environment.
• Basic computer and email navigation skills expected.

Responsibilities

• Serve as receptionist for the ICU & Med Surg departments.
• Greet and assist patients and families with courtesy and clarity.
• Answer calls, route inquiries, and perform clerical data entry as needed.

Skills

Customer service

Multi-tasking

Computer proficiency

Education

High school diploma or equivalent

Tools

Basic computer software

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Office Assistant - ICU & Med SurgPosition Highlights:Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant - ICU & Med Surg at Bellevue Medical Center. This role will be great for someone that has a passion for healthcare and great customer service for our patients we serve.** Updated Resume Required For Consideration**Shift Details:Part-Time (0.6 FTE / 24 hours per pay period) / Benefits Eligible2/12s possibly weekday / weekendsLocation: Bellevue Medical CenterIf you have questions about applying for this Office Assistant - ICU & Med Surg role you can contact our TA Partner, Rohit Shinde at [e-mail] Work with Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.Be part of something extraordinary with Nebraska Medicine!Office Assistant Description:Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.Required Qualifications:High school education or equivalent required.Proficient with computers to include keyboarding, basic navigation and use of email applications required.Ability to communicate effectively both in verbal and written form required.Ability to multi-task required.Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.Ability to work with multi-line phone system required.Ability to communicate effectively during escalated situations required.Preferred Qualifications:Prior experience working with customers or patients preferred.Experience with Telecommunication system, ComputerLog books, and schedules preferred.Experience with general office materials/equipment preferred.Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.