Medical Receptionist - Village Pointe

100 The Nebraska Medical Center; United States; Presencial; USD 32.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to $5,000/year tuition assistance

35% discount at Clarkson College

Career advancement opportunities with

Descripción de la vacante

Nebraska Medicine is seeking an in-person Medical Receptionist for Village Pointe Health Center in Omaha, NE. You will greet patients, handle check-ins, scheduling, and registration, and serve as the first point of contact for callers.

Training for the first 3 weeks runs Monday–Friday, 7am–3:30pm, with standard hours 9am–5:30pm, Monday through Friday. The role emphasizes customer service, professionalism, and teamwork within a leading health network.

Formación

• Minimum age 16
• Demonstrated ability to provide a high level of customer service to physicians, patients and other customers
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner
• Demonstrated analytical, prioritization and organizational skills
• Demonstrated flexibility and dedication to team environment
• Effective communication skills

Responsabilidades

• Greet and welcome patients and others in person at the check-in desk or via the telephone
• Answer incoming calls in a professional manner and check in/out patients per protocols
• Schedule patient appointments and register patients

Conocimientos

Customer service

Communication

Analytical skills

Organizational skills

Teamwork / collaboration

Professionalism

Educación

High school diploma or equivalent

Post-secondary education in business/medical assistant or equivalent

Nursing Assistant or Medical Assistant preferred

Herramientas

Microsoft Office

Descripción del empleo

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: First Shift (United States of America) Medical Receptionist - Village Pointe Schedule: In-person, Monday-Friday, 9am-5:30pm Training for the first 3 weeks: Monday-Friday, 7am-3:30pm Location: Village Pointe Health Center | Nebraska Medicine Omaha, NE

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Dignity and Respect

We value all backgrounds and experiences, reflecting the communities we serve.

Educational Support

• Up to $5,000/year in tuition assistance
• 35% discount at Clarkson College
• Career advancement opportunities with covered educational costs

Duties

• Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
• Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
• Responsible for scheduling patient appointments and registering patients.

Required Qualifications

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.