Sr Patient Access Associate - Part Time - Village Pointe

Nebraska Medicine; Omaha (NE); In loco; USD 21.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Tuition assistance up to $5,000/year

Clarkson College discount 35%

Descrizione del lavoro

Nebraska Medicine is hiring a Sr Patient Access Associate for the Village Pointe location in Omaha, NE. This part-time role requires scheduling flexibility, including Saturdays and 10:30 AM–7:00 PM, with additional weekday evenings to complete 28 hours per week.

The role emphasizes patient greeting, registration accuracy, insurance verification, and cash-collection processes while maintaining compliance with state and federal regulations. Prior customer service experience is essential.

Competenze

• Minimum of two years customer service experience.
• High school education or equivalent.
• Ability to work in a proactive self-directed manner.
• Multi-tasking and problem solving abilities.
• Strong written and verbal communication skills.
• Strong communication and organizational skills with attention to detail.
• Ability to build working relationships to foster a team environment.
• Typing speed of 35 wpm with 95% accuracy.
• BLS certification within six months of hire from an AHA-endorsed program.

Mansioni

• Greet patients professionally, schedule and register patients, verify insurance and collect payments.
• Assist with pre-registration/pre-admission and patient wayfinding across locations.
• Maintain accuracy and efficiency to optimize cash flow and compliance with regulations.

Conoscenze

Customer service

High school diploma

Self-directed

Multitasking

Written and verbal communication

Organizational skills

Team collaboration

Typing 35 wpm

BLS certification

Formazione

High school diploma or equivalent

Associate’s degree (preferred)

Descrizione del lavoro

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

Second Shift (United States of America)

Sr Patient Access Associate - Part Time - Village Pointe

• 28 hours/week
• Saturdays, 10:30 AM - 7:00 PM (8hr shift with 30min break)
• The remaining 20hrs can be scheduled Mon-Fri evenings, shift go until 7:00 PM

Please watch these videos to learn more about the position:

• My Job in a Minute: Sr Patient Access Associate
• My Job In A Minute: Sr Patient Access Associate (2)

Location: Village Pointe Health Center | Nebraska Medicine Omaha, NE

Before You Apply - REQUIRED

To be considered for this role, you must complete the following:

1. Submit a resume that includes your full work history, including all customer service experience.
2. Carefully review the schedule. We have other schedules (both part and full-time) available, and you can find these options in different job postings on our careers site. Please apply for the role/s that best fit your schedule preferences.
3. Watch the informational videos.

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties: Sr Patient Access Associate

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications: Sr Patient Access Associate

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications: Sr Patient Access Associate

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate’s degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.