Medical Receptionist — Patient-Focused Front Desk

Conviva Care Solutions; Greenville (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Senior Primary Care is seeking a Receptionist to manage front-desk duties, route calls, greet visitors, and provide superior customer service in a healthcare setting. This role requires organization, attention to detail, and a courteous, patient-centered approach.

The position supports a team-driven environment with opportunities to assist with administrative tasks, including meeting room bookings and mail handling, while maintaining visit logs and ensuring smooth daily operations.

Qualifications

• High School Diploma or GED required.
• 1 year or more of healthcare or strong customer service experience preferred.
• Excellent customer service and phone etiquette.
• Ability to multitask in a fast-paced environment.
• Knowledge of MS Office (Word, Excel, Outlook).
• Experience with EMR systems preferred or healthcare software.

Responsibilities

• Receive and correctly route incoming and outgoing telephone calls and attend to visitors.
• Operate a switchboard or multi-line phone and maintain long distance call logs; take and distribute messages.
• Greet visitors, issue visitor passes and direct them to the appropriate office or employee.
• Respond to routine inquiries about location, hours of operation, phone numbers, and email address.
• Assist with miscellaneous administrative tasks such as booking meetings, mail distribution, and courier handling.

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Team player

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

Job description

CenterWell Senior Primary Care is seeking a Receptionist to manage front-desk duties, route calls, greet visitors, and provide superior customer service in a healthcare setting. This role requires organization, attention to detail, and a courteous, patient-centered approach.

The position supports a team-driven environment with opportunities to assist with administrative tasks, including meeting room bookings and mail handling, while maintaining visit logs and ensuring smooth daily operations.