Medical Receptionist: Caring Front Desk & Scheduling

UnitedHealth Group; Torrington (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Stock purchase plan

401k plan

Incentives

Job summary

ProHealth Physicians is seeking a patient-focused Medical Receptionist to join our team. The role is full-time (40 hours/week) with hours from 7:00am to 6:00pm, Monday through Friday, and involves scheduling, triage, check-in, and coordination with clinicians.

Responsibilities include using the EHR, handling messages, and ensuring accurate documentation. Benefits and a supportive environment accompany the position.

Qualifications

• High School Diploma or GED required.
• 1+ years of receptionist experience preferred.
• Experience with an electronic health record (EHR) is preferred.
• Knowledge of medical terminology a plus.
• Customer service experience in healthcare or retail is beneficial.

Responsibilities

• Schedule and triage appointment requests per approved guidelines.
• Use EHR to take messages and communicate with clinicians.
• Greet patients and check-in at arrival.
• Monitor reminders and reschedule appointments as needed.
• Scan and index documents in the EHR system.
• Process end-of-shift payment batches per cash procedures.
• Stay updated on OSHA and ProHealth policies.
• Support teammates to ensure smooth office operation.

Skills

Receptionist experience

Customer service

Scheduling

Communication skills

Education

High School Diploma/GED

Tools

Electronic Health Record (EHR)

Job description

ProHealth Physicians is seeking a patient-focused Medical Receptionist to join our team. The role is full-time (40 hours/week) with hours from 7:00am to 6:00pm, Monday through Friday, and involves scheduling, triage, check-in, and coordination with clinicians.

Responsibilities include using the EHR, handling messages, and ensuring accurate documentation. Benefits and a supportive environment accompany the position.