Patient Care Coordinator & Medical Receptionist

UnitedHealth Group; Marlborough (MA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health plan options

Dental insurance

Vision insurance

Life & AD&D

Short-term disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a friendly Medical Receptionist to support the Family Medicine team at ProHealth Physicians. You will greet patients, schedule appointments, collect payments, and maintain demographic data in the EHR, with occasional coverage at nearby ProHealth locations.

The role requires a High School Diploma/GED and 1+ year of receptionist or customer service experience, plus proficiency in Microsoft Office. 8am–5pm, Monday–Friday, on-site in Marlborough.

Qualifications

• High School Diploma or GED required.
• At least 1 year of receptionist or customer service experience.
• Intermediate proficiency with Microsoft Office applications.

Responsibilities

• Check in and check out patients.
• Answer calls and document details in the EHR.
• Schedule appointments and manage follow-ups.
• Maintain demographic information.
• Process payments.
• Protect patient confidentiality.
• Provide coverage at other ProHealth locations as needed.
• Greet patients and support the care team.
• Scan documents into the EHR.

Skills

Customer service experience

Microsoft Office

Education

High School Diploma/GED

Tools

EPIC

Job description

UnitedHealth Group is seeking a friendly Medical Receptionist to support the Family Medicine team at ProHealth Physicians. You will greet patients, schedule appointments, collect payments, and maintain demographic data in the EHR, with occasional coverage at nearby ProHealth locations.

The role requires a High School Diploma/GED and 1+ year of receptionist or customer service experience, plus proficiency in Microsoft Office. 8am–5pm, Monday–Friday, on-site in Marlborough.