Medical Receptionist

UnitedHealth Group; Torrington (CT); Vor Ort; USD 22.000 - 40.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits

Stock purchase plan

401k plan

Incentives

Zusammenfassung

ProHealth Physicians is seeking a patient-focused Medical Receptionist to join our team. The role is full-time (40 hours/week) with hours from 7:00am to 6:00pm, Monday through Friday, and involves scheduling, triage, check-in, and coordination with clinicians.

Responsibilities include using the EHR, handling messages, and ensuring accurate documentation. Benefits and a supportive environment accompany the position.

Qualifikationen

• High School Diploma or GED required.
• 1+ years of receptionist experience preferred.
• Experience with an electronic health record (EHR) is preferred.
• Knowledge of medical terminology a plus.
• Customer service experience in healthcare or retail is beneficial.

Aufgaben

• Schedule and triage appointment requests per approved guidelines.
• Use EHR to take messages and communicate with clinicians.
• Greet patients and check-in at arrival.
• Monitor reminders and reschedule appointments as needed.
• Scan and index documents in the EHR system.
• Process end-of-shift payment batches per cash procedures.
• Stay updated on OSHA and ProHealth policies.
• Support teammates to ensure smooth office operation.

Kenntnisse

Receptionist experience

Customer service

Scheduling

Communication skills

Ausbildung

High School Diploma/GED

Tools

Electronic Health Record (EHR)

Jobbeschreibung

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Medical Receptionist (2395429)

Medical Receptionist - 2395429

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians is seeking a patient focused and detail oriented Medical Receptionist to join our team.

The position is full-time (40 hours/week) Monday - Friday I would simply say the hours of availability are from 7:00am through 6:00pm depending on the schedule you will be placed on (which can be changed based on scheduling needs).

Primary Responsibilities:

• Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth’s Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
• Greet patients and conduct check-in process
• Monitor daily reminder call logs to reschedule appointments as needed
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures
• Maintain knowledge of current OSHA and ProHealth policies
• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of receptionist experience

Preferred Qualifications:

• Experience working with an electronic health record
• Knowledge of medical terminology
• Office Administrative / Receptionist / Clerical experience in a medical environment
• Customer service experience in retail, hospitality, etc.
• Knowledge of ICD - 10 and CPT coding

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone- of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.