Pediatrics Front Desk & Scheduling Coordinator

UnitedHealth Group; Mansfield Center (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Stock Purchase Plan

Job summary

UnitedHealth Group's ProHealth Physicians unit in Mansfield Center, CT, is seeking a friendly receptionist to support the care team. You will greet patients, check in and schedule appointments, and document inquiries in the EHR according to policy.

The role is full-time, 40 hours weekly, typically Monday–Friday with some Saturday coverage. Strong communication, basic office software skills, and a patient-first approach are essential.

Qualifications

• High school diploma or GED required.
• 1+ year receptionist or customer service experience.
• Intermediate proficiency with Microsoft Office.

Responsibilities

• Greet and check in patients and schedule appointments.
• Answer telephone inquiries and document details in the EHR.
• Coordinate outreach for appointments and follow ups.
• Schedule using standard protocols.
• Manage in-basket pools and queues.
• Scan documents into the EHR per protocols.
• Balance payments and prepare deposits.
• Protect patient confidentiality of medical, personal, and financial info.
• Provide coverage at other ProHealth locations when needed.
• Perform other duties as assigned.

Skills

Reception experience

Customer service

MS Office

Education

High School / GED

Tools

EPIC

Job description

UnitedHealth Group's ProHealth Physicians unit in Mansfield Center, CT, is seeking a friendly receptionist to support the care team. You will greet patients, check in and schedule appointments, and document inquiries in the EHR according to policy.

The role is full-time, 40 hours weekly, typically Monday–Friday with some Saturday coverage. Strong communication, basic office software skills, and a patient-first approach are essential.