Front Desk/Receptionist

Eye Associates of Plantation; Plantation (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

On-the-job training

Paid time off

Job summary

Eye Associates of Plantation is seeking a friendly, professional receptionist to join our busy ophthalmology practice. You will be the first point of contact for patients, ensuring a welcoming check-in experience and smooth check-out.

Responsibilities include greeting patients, answering phones, scheduling, verifying insurance, maintaining records in EMR/EHR, and supporting front desk tasks. Experience in healthcare front desk and strong communication are preferred; bilingual a plus.

Qualifications

• High School Diploma or equivalent; associate or bachelor's degree preferred.
• 1–2 years of front desk or provider relations experience.
• Strong interpersonal and relationship-building skills.
• Excellent organizational and multitasking abilities.
• Knowledge of EMR/EHR systems and Microsoft Office Suite.
• Strong customer service orientation and communication skills.
• Bilingual skills preferred but not required.

Responsibilities

• Greet and assist patients, clients, and visitors with professionalism and courtesy.
• Answer multi-line phones, direct calls appropriately, and respond to inquiries.
• Schedule appointments and verify insurance information as needed.
• Update and maintain patient and referral information in the electronic records system.
• Prepare and deliver marketing materials, updates, or announcements to referring offices when needed.
• Assist with front desk administrative duties and special projects as assigned.
• Represent the practice professionally at all times in the community and with external partners.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Organizational skills

EMR/EHR familiarity

Education

High School Diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

We are seeking a friendly, professional, and detail-oriented Receptionist to join our busy ophthalmology practice. As the first point of contact for our patients, you will play a key role in creating a welcoming experience while ensuring smooth and efficient check-in and check-out processes.

Key Responsibilities

• Greet and assist patients, clients, and visitors with professionalism and courtesy.
• Answer multi-line phones, direct calls appropriately, and respond to inquiries.
• Schedule appointments and verify insurance information as needed.
• Update and maintain patient and referral information in the electronic records system.
• Prepare and deliver marketing materials, updates, or announcements to referring offices when needed.
• Assist with front desk administrative duties and special projects as assigned.
• Represent the practice professionally at all times in the community and with external partners.

Qualifications

• High School Diploma or equivalent required; associate or bachelor's degree preferred.
• 1–2 years of experience in a front desk, referral coordination, or provider relations role.
• Strong interpersonal and relationship-building skills.
• Excellent organizational, multitasking, and follow-up abilities.
• Knowledge of EMR/EHR systems and Microsoft Office Suite.
• Strong customer service orientation and communication skills.
• Bilingual skills preferred but not required.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Job Type

Full-time

Pay

$19.00 to $22.00 per hour depending on experience

Expected Hours

40 per week

Benefits

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Medical specialties

• Ophthalmology

Schedule

• 8 hour shift

Ability to Relocate

• Plantation, FL 33317: Relocate before starting work (Required)

Work Location

In person