MEDICAL OFFICE MANAGER - FRONT DESK SUPERVISOR

Eyenamics NY; Forest Hills (KY); On-site; USD 52,000 - 68,000; Full time

Job summary

Eyenamics NY, an ophthalmology practice located in Forest Hills, NY, seeks a Medical Office Manager/Front Desk Supervisor to oversee front desk operations. The role requires medical billing experience, strong communication, and leadership in a busy clinic environment.

The candidate should be proficient in Microsoft Office, comfortable with evenings and Sundays, and capable of developing systems for billing, scheduling, and payroll. Fluency in Russian or Spanish is a plus.

Qualifications

• Associate degree required (B.A. or B.S. preferred).
• Experience with medical billing and coding.
• Proficiency in Microsoft Office suite.
• Experience with scheduling, budgeting, and payroll.
• Excellent written and verbal communication skills.
• Comfort with a fast-paced environment.
• Excellent organizational and time management skills.
• Excellent customer service skills, both in-person and on the phone.

Responsibilities

• Process medical bills and send them to patients or to insurance providers as required.
• Log all incoming payments from insurance providers and patients and update internal records to reflect current balances.
• Send subsequent bills when initial attempts to collect were unsuccessful.
• Call patients to update records, such as billing addresses and methods of payment.
• Collect co-pays and other required fees at the time of patient admittance.
• Explain charges to patients so they understand the fees for which they are responsible.
• Review claims issues, make corrections as needed, and rebill.
• Work with patients to develop self-pay arrangements and payment plans.
• Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll, and scheduling.
• Improve employee and client retention rates through active communication and problem-solving efforts.
• Continue education in management, organization, and team-building skills.
• Manage employee schedules and troubleshoot scheduling conflicts as they arise.
• Order supplies and equipment as needed.
• Establish a team atmosphere through leadership and employee development.

Skills

Medical billing

Customer service

Communication

Administrative tasks

Education

Associate degree

Tools

Microsoft Office

Job description

Future Opening: MEDICAL OFFICE MANAGER - FRONT DESK SUPERVISOR

Established and successful ophthalmology practice located in Forest Hills, Queens seeks an individual who is an experienced and efficient MEDICAL FRONT OFFICE MANAGER/ MEDICAL FRONT OFFICE SUPERVISOR to help manage front desk operations This job requires computer literacy, good communication skills, and previous administrative experience in a medical office. Candidate must have a pleasant disposition, a good work ethic, and the ability to work in a busy and demanding environment. Fluency in Russian or Spanish is a plus. Candidate must be available some evenings and some Sundays. This is a full-time position.

Responsibilities and Duties:

• Process medical bills and send them to patients or to insurance providers as required
• Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
• Send subsequent bills when initial attempts to collect were unsuccessful
• Call patients to update records, such as billing addresses and methods of payment
• Collect co-pays and other required fees at the time of patient admittance
• Explain charges to patients so they understand the fees for which they are responsible
• Review claims issues, make corrections as needed, and rebill.
• Work with patients to develop self-pay arrangements and payment plans
• Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll, and scheduling
• Improve employee and client retention rates through active communication and problem-solving efforts
• Continue education in management, organization, and team-building skills
• Manage employee schedules and troubleshoot scheduling conflicts as they arise
• Order supplies and equipment as needed
• Establish a team atmosphere through leadership and employee development

Qualifications and Skills:

• Associate degree required (B.A. or B.S. preferred)
• Experience with medical billing and coding
• Proficiency in Microsoft Office suite
• Experience with scheduling, budgeting, and payroll
• Excellent written and verbal communication skills
• Comfort with a fast-paced environment
• Excellent organizational and time management skills
• Excellent customer service skills, both in-person and on the phone

About Us

Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY’s medical team is committed to offering their robust experience in treating all patients within their expertise.

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