Medical Receptionist

Addison Group; Naperville (IL); On-site; Full time

Job summary

A leading healthcare practice in Naperville is seeking a reliable Front Desk Representative. This full-time role involves greeting patients, managing phone calls, and supporting administrative tasks in a collaborative environment. The ideal candidate will have strong customer service skills and a polished demeanor, ensuring a professional first point of contact for patients.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Customer service or patient-facing experience in a healthcare setting.
• Strong communication skills, both verbal and written.

Responsibilities

• Greet patients and provide excellent customer service.
• Manage front desk coverage and answer incoming phone calls.
• Assist with surgery scheduling and perform administrative duties.

Skills

Customer service

Communication

Tech-savvy

Job description

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Senior Healthcare Recruiter at Addison Group

Job Title: Medical Receptionist

Pay: $18- $21/hour, depending on experience

About Our Client:

Our client is a cardiology practice located in Naperville. The office shares space with another cardiology group and is supported by an experienced office manager. They are seeking a reliable and professional Front Desk Representative to be the first point of contact for patients and visitors.

Job Description:

The Front Desk Representative will work full-time onsite, providing front-line support to patients and visitors. Responsibilities include greeting patients, managing phone calls, and completing administrative tasks. The role may also involve assisting with surgery scheduling and other duties as needed by the office.

Key Responsibilities:

• Greet patients and provide excellent customer service in a professional medical office setting
• Manage front desk coverage from 8:00 AM to 5:00 PM, Monday through Friday
• Answer incoming phone calls and route as appropriate
• Perform general administrative duties and support tasks
• Assist with surgery scheduling and other clerical responsibilities as assigned
• Ensure clear communication and direction for patients who may enter from the shared space

Qualifications:

• Customer service or patient-facing experience in a healthcare or professional setting
• Prior experience in a medical office preferred
• Strong communication skills, both verbal and written
• Tech-savvy and comfortable using computers, phone systems, and learning new processes
• Job stability and recent professional references
• Presentable and polished demeanor; must be reliable and punctual
• Schedule: Full-time onsite, Monday–Friday, 8:00 AM–5:00 PM
• Type: Direct Hire
• Transportation: Must have access to a car
• Dress Code: Business Casual
• Background Check & Drug Screen: Required
• Opportunity to work with a well-respected cardiology team
• Stable Monday–Friday schedule with no weekend hours
• Small, collaborative office environment
• Immediate start with supportive onboarding
• Exposure to a specialized healthcare setting

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Administrative, Human Resources, and Health Care Provider

Industries

• Hospitals and Health Care, Hospitals, and Medical Practices

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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