Patient Access Representative- Addison, IL

Endeavor Health; Addison (IL); On-site; USD 27,400 - 39,729; Full time

Benefits offered by this job

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Retirement Options with Company Match

Job summary

Endeavor Health is seeking a full-time Patient Access Representative in Addison, IL, offering an hourly pay range of $19.89 to $28.84. This role involves managing patient registrations and ensuring accurate information for various patient needs.

Candidates should have at least a high school diploma, preferably an associate degree, along with relevant experience. Ideal skills include proficiency in patient registration, familiarity with health insurances, and strong data entry capabilities. Benefits include medical options, tuition reimbursement, and wellness programs.

Qualifications

• At least 1-2 years of experience in a healthcare setting, registration, or customer service.
• Valid driver's license required for related duties at off-site locations.
• Knowledge of medical terminology and anatomy.

Responsibilities

• Provide timely and accurate pre-registrations and registrations for various patient types.
• Collect, analyze, and record demographic, insurance, and clinical data.
• Interact with patients and families to assist with revenue cycle issues and payment options.

Skills

Manual dexterity to operate various office machines

Strong data entry and keyboarding skills

Knowledge of health insurances

Bilingual skills

Education

High School diploma or GED

Associate degree in business or healthcare (Preferred)

Tools

Microsoft Office Suite

Job description

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Job Description

• Position: Patient Access Representative
• Location: Addison, IL
• Full-time
• Hours: M-F: 7:00 am- 3:30 pm
• Weekend: Rotating Saturdays
• Holidays: 1-3 per year

What You Will Need

• Education:
  • High School diploma or GED
  • Associate degree in business or healthcare (Preferred)
• License: A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• Experience & Skills (Preferred):
  • Manual dexterity to operate various office machines
  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
  • Knowledge of health insurances, medical terminology and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills

What You Will Do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits

• Premium pay such as shift, on call, holiday and more based on an employee's job
• Incentive pay for select positions
• Opportunity for annual increases based on performanceCareer pathways to promote professional growth and development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.