Patient Access Representative- Addison, IL (20 hours per week)

NorthShore University HealthSystem; Addison (IL); On-site; USD 27,400 - 39,729; Part time

Benefits offered by this job

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Job summary

NorthShore University HealthSystem in Addison, IL, seeks a Patient Access Representative to provide critical registration and data management services for patients. This part-time position involves working M-F from 3:30 pm to 8:00 pm, including alternating weekends. Candidates should have at least one year of experience in healthcare registration and familiarity with medical terminology.

The position includes various benefits such as tuition reimbursement, health insurance options, and retirement plans. A high school diploma is required, and an associate degree is preferred.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• Minimum one to two years in a healthcare registration or customer service role.
• Bilingual abilities are a plus.

Responsibilities

• Responsible for providing timely and accurate patient registrations.
• Collects and manages financial, insurance, and clinical data.
• Interacts with patients to clarify hospital revenue cycle expectations.

Skills

Manual dexterity to operate various office machines

Minimum one to two years of registration, scheduling, cash collections experience

Knowledge of health insurances, medical terminology and anatomy

Strong data entry and keyboarding skills

Knowledge of Microsoft Office Suite

Bilingual skills

Education

High School diploma or GED

Associate degree in business or healthcare

Job description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Access Representative
• Location: Addison, IL
• Part Time: 20 hours per week
• Hours: M-F: 3:30 pm - 8:00 pm; Rotating Weekend: Saturday and Sunday
• Holidays: 1-3 per year

What you will need:

• Education:
  • High School diploma or GED
  • Associate degree in business or healthcare (Preferred)
• License:
  • A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• Experience & Skills (Preferred):
  • Manual dexterity to operate various office machines
  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
  • Knowledge of health insurances, medical terminology and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills

What you will do:

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits (full-time or part-time positions):

• Premium pay such as shift, on call, holiday and more based on an employee's job
• Incentive pay for select positions
• Opportunity for annual increases based on performanceCareer pathways to promote professional growth and development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.