Medical Reception & Office Operations Supervisor

Trinity Health; Ypsilanti (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Day-one benefits

Career development

Team-oriented culture

Job summary

Trinity Health IHA Medical Group is seeking a Medical Reception Supervisor to oversee the Medical Records and Medical Reception staff in collaboration with office leadership and the Practice Manager. The role focuses on efficient patient workflow, high customer satisfaction, staff morale, and achieving operational goals.

You will supervise day-to-day operations, ensure proper scheduling and timekeeping, and participate in budget oversight.

Qualifications

• Minimum three years of experience in a medical office setting.
• Prior supervisory experience preferred.
• Associate's or Bachelor's degree in Management, Healthcare Administration, or a related field preferred.

Responsibilities

• Oversees day-to-day operations of medical reception and records to ensure efficient patient flow.
• Schedules staff, manages Time & Attendance, and covers receptionist duties as needed.
• Collaborates with office leadership and Practice Manager to meet operational goals.

Skills

Supervisory experience

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Trinity Health IHA Medical Group is seeking a Medical Reception Supervisor to oversee the Medical Records and Medical Reception staff in collaboration with office leadership and the Practice Manager. The role focuses on efficient patient workflow, high customer satisfaction, staff morale, and achieving operational goals.

You will supervise day-to-day operations, ensure proper scheduling and timekeeping, and participate in budget oversight.