Medical Practice Operations Lead (Multi-Location)

Thomas Chacko MD PC; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

Chacko Allergy, Asthma & Sinus Center is seeking an Assistant Practice Manager to support multi-location daily operations and staff coordination. This in-person role reports to the Practice Manager and oversees scheduling, onboarding, timekeeping, and cross-department communication.

The ideal candidate has medical office experience, knowledge of billing workflows, and strong organizational and communication skills to keep providers and staff aligned across locations.

Qualifications

• Experience in medical office administration or healthcare operations preferred.
• Knowledge of medical billing, insurance verification, claims processing, and patient collections.
• Familiarity with insurance denials, accounts receivable, and billing follow-up procedures.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Proficient with computers, spreadsheets, scheduling systems, and EMRs.
• Experience with eClinicalWorks (eCW) and ADP is a plus.
• Ability to work independently and maintain confidentiality.
• Team-oriented attitude with problem-solving mindset.

Responsibilities

• Assist the Practice Manager with daily admin and operational responsibilities.
• Coordinate employee schedules, staffing coverage, and last-minute schedule changes.
• Monitor daily office operations and help ensure efficient workflows.
• Assist with employee onboarding, training coordination, and administrative paperwork.
• Support timekeeping, attendance tracking, and PTO coordination.
• Communicate with providers, medical assistants, front desk staff, and other departments.
• Assist with maintaining office supplies, inventory, and vendor communications.
• Follow up on outstanding administrative tasks and ensure timely completion.
• Assist with patient scheduling concerns, escalations, and customer service issues.
• Support billing-related follow-ups and communication with the billing department.
• Help maintain compliance with established practice policies and procedures.
• Assist with special projects and other duties assigned by the Practice Manager.

Skills

Medical admin

Healthcare operations

Medical billing

Insurance verification

Claims processing

Billing workflows

Patient collections

eClinicalWorks (eCW)

ADP

Organizational skills

Communication skills

Multitasking

Confidentiality

Tools

eClinicalWorks (eCW)

ADP

Job description

Chacko Allergy, Asthma & Sinus Center is seeking an Assistant Practice Manager to support multi-location daily operations and staff coordination. This in-person role reports to the Practice Manager and oversees scheduling, onboarding, timekeeping, and cross-department communication.

The ideal candidate has medical office experience, knowledge of billing workflows, and strong organizational and communication skills to keep providers and staff aligned across locations.