Assistant Practice Manager

Thomas Chacko MD PC; Alpharetta (GA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

401(k) retirement plan with employer

Job summary

Chacko Allergy, Asthma & Sinus Center in Greater Atlanta, GA seeks an Assistant Practice Manager to support daily operations across multiple locations. The role reports to the Practice Manager and requires strong organizational skills and reliable teamwork.

Responsibilities include staff scheduling, onboarding, timekeeping, PTO, patient scheduling, billing follow-up, and compliance with practice policies. The ideal candidate is proactive, detail‑oriented, and capable of coordinating with

Qualifications

• Experience in medical office administration or healthcare operations.
• Knowledge of medical billing, insurance verification, and claims processing.
• Familiarity with denials, accounts receivable and billing follow-up.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced setting.
• Proficient with computers, spreadsheets, and EMR systems.
• Experience with eClinicalWorks (eCW) and ADP is a plus.

Responsibilities

• Assist the Practice Manager with daily administrative and operational responsibilities.
• Coordinate employee schedules, staffing coverage, and last-minute changes.
• Monitor daily office operations and ensure efficient workflows.
• Assist with onboarding, training coordination, and paperwork.
• Support timekeeping, attendance tracking, and PTO coordination.
• Communicate with providers, staff, and leadership.
• Maintain office supplies, inventory, and vendor communications.
• Follow up on outstanding tasks and ensure timely completion.
• Assist with patient scheduling concerns and customer service issues.
• Support billing-related follow-ups with the billing department.
• Help maintain compliance with practice policies and procedures.
• Participate in special projects and other duties assigned by the Practice Manager.

Skills

Medical office admin

Billing knowledge

eCW experience

ADP experience

Scheduling systems

Communication skills

Organizational skills

Multitasking

Confidentiality

Team collaboration

Tools

eClinicalWorks (eCW)

ADP

Scheduling systems

Electronic medical records

Job description

Assistant Practice Manager

Chacko Allergy, Asthma & Sinus Center

Location: Greater Atlanta, GA (Multiple Office Locations)

Job Type: Full-Time, In-Person

Schedule: Monday–Friday

Reports To: Practice Manager

Job Description

Chacko Allergy, Asthma & Sinus Center is seeking a highly organized, dependable, and motivated Assistant Practice Manager to support the daily operations of our growing, multi-location medical practice.

This position reports directly to the Practice Manager and assists with staff scheduling, administrative coordination, employee onboarding, operational follow-ups, and special projects across multiple office locations.

The ideal candidate is proactive, detail-oriented, comfortable multitasking, and capable of independently managing assigned responsibilities while maintaining excellent communication with providers, staff, and leadership.

Key Responsibilities

• Assist the Practice Manager with daily administrative and operational responsibilities.
• Coordinate employee schedules, staffing coverage, and last-minute schedule changes.
• Monitor daily office operations and help ensure efficient workflows.
• Assist with employee onboarding, training coordination, and administrative paperwork.
• Support timekeeping, attendance tracking, and PTO coordination.
• Communicate with providers, medical assistants, front desk staff, and other departments.
• Assist with maintaining office supplies, inventory, and vendor communications.
• Follow up on outstanding administrative tasks and ensure timely completion.
• Assist with patient scheduling concerns, escalations, and customer service issues.
• Support billing‑related administrative follow‑ups and communication with the billing department.
• Help maintain compliance with established practice policies and procedures.
• Assist with special projects and other duties assigned by the Practice Manager.

Qualifications

• Previous experience in medical office administration, healthcare operations, or medical practice management preferred.
• Knowledge of medical billing, insurance verification, claims processing, patient collections, and billing workflows.
• Familiarity with insurance denials, accounts receivable, and billing follow‑up procedures preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize responsibilities in a fast‑paced environment.
• Comfortable using computers, spreadsheets, scheduling systems, and electronic medical records.
• Experience with eClinicalWorks (eCW) and ADP is a plus.
• Ability to work independently, take initiative, and follow through on assigned tasks.
• Professional, dependable, and able to maintain confidentiality.
• Strong problem‑solving skills and a positive, team‑oriented attitude.

Schedule

• Monday through Friday.

Benefits

• Paid time off (PTO)
• Health insurance
• Dental insurance
• 401(k) retirement plan with employer matching after one year

What We're Looking For

We are looking for someone who enjoys being involved in multiple aspects of running a medical practice and takes pride in keeping operations organized and efficient.

The ideal candidate is a reliable team player who takes initiative, communicates effectively, follows through on responsibilities, and can adapt to changing priorities.

This is an excellent opportunity for someone with medical office experience who is ready to take on additional responsibilities, grow professionally, and become an important part of our management support team.