Practice Operations Leader | Multi-Location Medical Office

CLEARWATER FAMILY MEDICINE AND ALLE; Clearwater (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

PTO 10 days

10.5 holidays

401(k) with Safe Harbor

Paid training

Weekday schedule

Direct line to physician owner

Job summary

Clearwater Family Medicine and Allergy is seeking a Practice Administrator / Office Manager to lead operations across our Clearwater and Palm Harbor locations. You’ll report to the physician owner, oversee staffing, scheduling, revenue cycle, and quality initiatives while building a strong team and efficient processes.

This leadership role is hands-on and requires the ability to fill gaps during busy times, recruit staff, and drive patient experience and growth.

Qualifications

• Medical practice or healthcare management experience
• Experience supervising employees and managing performance
• Solid understanding of insurance, billing, claims, A/R, and the revenue cycle
• Strong computer, spreadsheet, and EHR skills
• Excellent written and verbal communication
• Strong organization, judgment, and problem-solving skills
• Willingness to be hands-on and help the team when needed
• Flexibility to attend occasional morning, evening, or weekend events
• Independent or physician-owned practice experience
• Multi-location management experience
• ACO, value-based care, MIPS, or quality program experience
• Credentialing and payer enrollment experience
• Healthcare marketing, referral development, or recruiting experience
• Direct Primary Care, membership, or self-pay experience
• Associate’s or bachelor’s degree in healthcare administration, business, or a related field

Responsibilities

• Oversee daily operations, staffing, patient flow, and scheduling in Clearwater and Palm Harbor
• Write and maintain clear policies, procedures, and SOPs
• Keep wait times short and processes consistent across locations
• Anticipate problems before they become crises
• Manage vendors, facilities, supplies, equipment, and new technology rollouts
• Cover front desk, phones, check-in/checkout, scheduling, and payments when needed
• Help with referrals, prior authorizations, and medical records
• Assist with medical assistant duties, rooming, and allergy injections when trained and qualified
• Review provider schedules, fill cancellations, and build waitlist processes
• Build full patient panels at both locations and support new provider ramp-up
• Track new-patient volume and referral sources, and measure what’s working
• Build relationships with referring practices and community partners
• Plan and attend marketing and community events

Skills

Healthcare management

Staff supervision

Revenue cycle management

Billing & claims knowledge

EHR systems proficiency

Communication skills

Organizational skills

Hands-on leadership

Flexibility for events

Education

Bachelor’s degree in healthcare administration

Tools

athenaOne

Job description

Clearwater Family Medicine and Allergy is seeking a Practice Administrator / Office Manager to lead operations across our Clearwater and Palm Harbor locations. You’ll report to the physician owner, oversee staffing, scheduling, revenue cycle, and quality initiatives while building a strong team and efficient processes.

This leadership role is hands-on and requires the ability to fill gaps during busy times, recruit staff, and drive patient experience and growth.