Medical Office Specialist: Patient Access & Admin Expert

Horizon Health Corporation; Amarillo (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision and药

Job summary

Northwest Physicians Group seeks a Medical Office Specialist to oversee daily office operations, manage patient scheduling, and ensure accurate registration and documentation. You will handle phone inquiries, insurance authorizations, and payments, while maintaining medical records and supplies.

The role supports coordination with physicians and staff in a busy Amarillo, TX setting. Strong English communication, calm demeanor, and computer skills are essential for success.

Qualifications

• High school diploma or equivalent is required.
• Ability to read, write and converse in English.
• Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others.
• Ability to remain calm during stressful situations.
• Ability to respond to pages, telephones, and other auditory stimulation.
• Ability to work in a computer literate environment.

Responsibilities

• Supervises the overall functions of the medical office.
• Patient scheduling.
• Patient check-in and check-out.
• Proper documenting registration.
• Communication with patients and providers.
• Answering phones.
• Insurance authorizations.
• Collecting co-pays and cash payments from patients.
• Entering charges, payments, and balancing the day.
• Medical records.
• Supply management.

Skills

English proficiency

Clear communication

Calm under pressure

Phone handling

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Northwest Physicians Group seeks a Medical Office Specialist to oversee daily office operations, manage patient scheduling, and ensure accurate registration and documentation. You will handle phone inquiries, insurance authorizations, and payments, while maintaining medical records and supplies.

The role supports coordination with physicians and staff in a busy Amarillo, TX setting. Strong English communication, calm demeanor, and computer skills are essential for success.