Medical Office Assistant - Patient Access & Admin Support

Southwest Network; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending

Paid time off

403b with company match

Disability insurance

Life insurance

Employee discounts

Family medical leave

IDShield protection

Legal Shield protection

Job summary

Southwest Network is seeking an administrative support specialist in Phoenix, AZ. You will handle phones, greet members, answer inquiries, and assist with data entry and clerical tasks to support clinical teams delivering timely services to members.

The role emphasizes strong customer service, Microsoft Office proficiency, and accurate data handling within HMS Scheduling System. This position is full-time and based on-site in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• One year of office experience preferred; medical office experience strongly preferred.
• Must be at least 21 years of age.

Responsibilities

• Provide administrative support including answering phones and greeting members.
• Assist with data entry and clerical tasks for clinical teams.
• Answer questions and help members with requests.

Skills

Customer service

Writing

Interpersonal communication

Typing 25–50 WPM

Organizational skills

Microsoft Office

HMS Scheduling System

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

HMS Scheduling System

Job description

Southwest Network is seeking an administrative support specialist in Phoenix, AZ. You will handle phones, greet members, answer inquiries, and assist with data entry and clerical tasks to support clinical teams delivering timely services to members.

The role emphasizes strong customer service, Microsoft Office proficiency, and accurate data handling within HMS Scheduling System. This position is full-time and based on-site in a fast-paced environment.