Medical Office Coordinator: Scheduling, Billing & Records

Universal Health Services; Amarillo (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Generous Paid Time Off

Excellent Medical, Dental, Vision

401(K) with company match

SoFi Student Loan Refinancing Program

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Job summary

Northwest Physicians Group in Amarillo, TX is seeking a Medical Office Specialist to manage front office operations, handle scheduling, registrations, and patient communications. The role requires coordinating with providers, handling insurance authorizations and payments, and maintaining medical records and supplies.

As a critical liaison within the clinic, you will ensure smooth daily workflows, accurate charge entry, and timely responses to patient inquiries, contributing to high-quality

Qualifications

• High school diploma or equivalent.
• Minimum three years of related experience.
• Ability to read, write and converse in English.
• Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others.
• Ability to remain calm during stressful situations.
• Ability to respond to pages, telephones, and other auditory stimulation.
• Ability to evaluate and interpret information and make independent decisions.
• Physical ability to bend, crouch, lift 10–30 lbs and stand for long periods.

Responsibilities

• Supervises the overall functions of the medical office.
• Patient scheduling.
• Patient check-in and check-out.
• Proper documenting registration.
• Communication with patients and providers.
• Answering phones.
• Insurance authorizations.
• Collecting co-pays and cash payments from patients.
• Entering charges, payments, and balancing the day.
• Medical records.
• Supply management.

Skills

Communication skills

English proficiency

Customer service

Stress management

Computer literacy

Education

HS diploma

Job description

Northwest Physicians Group in Amarillo, TX is seeking a Medical Office Specialist to manage front office operations, handle scheduling, registrations, and patient communications. The role requires coordinating with providers, handling insurance authorizations and payments, and maintaining medical records and supplies.

As a critical liaison within the clinic, you will ensure smooth daily workflows, accurate charge entry, and timely responses to patient inquiries, contributing to high-quality