Medical Office Secretary: Scheduling & Patient Care

MelroseWakefield Healthcare; Reading (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

MelroseWakefield Healthcare in Reading, MA seeks an administrative professional to support daily operations at a single site. The role covers secretarial duties, scheduling, patient registration, and handling insurance information.

You will verify coverage, obtain authorizations, manage office records, and assist with billing tasks while delivering a courteous, organized service to patients and staff.

Qualifications

• High School diploma or equivalent.
• Experience in healthcare environment preferred.
• Familiarity with patient registration and insurance processes.

Responsibilities

• Support day-to-day secretarial and office tasks for a single site.
• Verify insurance on registrations and educate patients on their insurance status.
• Process pre-authorizations and pre-certifications for procedures.
• Greet patients and maintain a welcoming environment.

Skills

Computer literacy

Interpersonal skills

Organizational skills

Medical terminology

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree (preferred)

Tools

Practice Management System

Job description

MelroseWakefield Healthcare in Reading, MA seeks an administrative professional to support daily operations at a single site. The role covers secretarial duties, scheduling, patient registration, and handling insurance information.

You will verify coverage, obtain authorizations, manage office records, and assist with billing tasks while delivering a courteous, organized service to patients and staff.