Medical Office Administrator: Billing & Scheduling

MelroseWakefield Healthcare; Melrose (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support professional in Melrose, MA to manage routine office duties, insurance verification, scheduling, and patient communications. The role supports a single site with supervising guidance and growth opportunities.

Responsibilities include handling registrations, prior authorizations, billing discussions, and maintaining organized records to ensure smooth daily operations and positive patient experiences.

Qualifications

• 1. High School diploma or equivalent.
• 2. 1 year of healthcare experience including staffing and scheduling.
• 3. Medical transcription experience (preferred).
• 4. Associate’s or Bachelor’s degree preferred.

Responsibilities

• The duties describe general administrative support for the medical office.
• Verify insurance at registration and educate patients.
• Process prior authorizations and pre-certifications for procedures.
• Communicate financial responsibilities and discuss any balance or collections.
• Schedule physician visits and diagnostic procedures.
• Register patients in the Practice Management System.

Skills

Computer literacy

Interpersonal skills

Tact

Business skills

Decision making

Organizational skills

Medical terminology

Independent work

Prioritization

Self-motivation

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Practice Management System

Job description

Tufts Medicine is seeking an administrative support professional in Melrose, MA to manage routine office duties, insurance verification, scheduling, and patient communications. The role supports a single site with supervising guidance and growth opportunities.

Responsibilities include handling registrations, prior authorizations, billing discussions, and maintaining organized records to ensure smooth daily operations and positive patient experiences.