Healthcare Admin & Scheduling Specialist

Tufts Medicine; Melrose (MA); On-site; USD 53,899,000 - 67,366,000; Full time

Job summary

Tufts Medicine in Melrose, MA is seeking an experienced administrative professional to support day-to-day operations of the medical office. You will handle scheduling, patient registration, insurance verification, and routine clerical tasks to keep the site running smoothly.

This role emphasizes accuracy, strong communication, and the ability to manage multiple tasks in a busy practice. The position is full-time, with a daytime schedule, and requires basic healthcare office knowledge.

Qualifications

• High School diploma or equivalent.
• One year of experience in healthcare including staffing and scheduling.
• Associate’s or Bachelor’s degree preferred.
• Three years of healthcare staffing and scheduling experience preferred.
• Medical transcription experience.

Responsibilities

• Handles routine administrative duties for the Medical Office.
• Verifies insurance on every registration and educates patients on their insurance status.
• Completes prior insurance authorizations and pre-certifications for patient procedures.
• Communicates with patient regarding financial responsibilities for procedures and collections.
• Schedules appointments for physician visits and procedures.
• Registers patients in Practice Management System.

Skills

Interpersonal skills

Customer service

Computer literacy

Organizational skills

Ability to prioritize work

Telephone skills

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Practice Management System

Microsoft Word

Excel

Job description

Tufts Medicine in Melrose, MA is seeking an experienced administrative professional to support day-to-day operations of the medical office. You will handle scheduling, patient registration, insurance verification, and routine clerical tasks to keep the site running smoothly.

This role emphasizes accuracy, strong communication, and the ability to manage multiple tasks in a busy practice. The position is full-time, with a daytime schedule, and requires basic healthcare office knowledge.