Medical Admin Secretary: Scheduling & Care Support

UMass Memorial Health; Northbridge (MA); On-site; USD 22,868 - 43,215; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Northbridge, MA, seeks a Secretary, Medical Admin to provide administrative and clerical support to physicians and clinical staff. You will coordinate patient scheduling, registrations, and documentation while ensuring confidentiality and accuracy.

Responsibilities include scheduling visits, verifying insurance, transcribing reports, handling billing, and maintaining charts in HIPAA-compliant manner. 20 hours per week; day shift.

Qualifications

• Must have High School diploma or equivalent.
• Preferred: completion of a medical secretary, medical assistant, or related vocational training program.
• Proficiency in Microsoft Office Suite; strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information; manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedules and coordinates patient visits, procedures, and tests; collaborates with patients and staff for accuracy and timeliness.
• Registers patients, verifies insurance coverage and eligibility; secures referrals or authorizations.
• Transcribes medical reports and prepares standard letters and forms; maintains patient charts and records per HIPAA.
• Collects patient copayments, processes payments, and handles on-site charge entry for billing.
• Prepares routine administrative paperwork and maintains confidential files and records.

Skills

MS Office

Organization

Communication

Multitasking

Education

High School diploma or equivalent

Medical secretary/training (preferred)

Tools

EHR systems

Job description

UMass Memorial Health in Northbridge, MA, seeks a Secretary, Medical Admin to provide administrative and clerical support to physicians and clinical staff. You will coordinate patient scheduling, registrations, and documentation while ensuring confidentiality and accuracy.

Responsibilities include scheduling visits, verifying insurance, transcribing reports, handling billing, and maintaining charts in HIPAA-compliant manner. 20 hours per week; day shift.