Medical Office Scheduler & Insurance Verifier

Eastern Shore Rural Health System; Eastville (VA); Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

Eastern Shore Rural Health System is seeking a Business Assistant to greet patients, schedule appointments, and verify insurance to ensure efficient operations at the Eastville health center. You will document in billing notes, collect co-pays, and update eClinicalWorks.

You will also handle phone inquiries, prepare ROI forms, and support interpreters. Prior medical office experience and strong customer service are essential.

Qualifications

• Requires a high school diploma or equivalent.
• Experience in a medical, dental or business office preferred; must be professional and customer-service oriented.
• Certification as an interpreter is preferred.

Responsabilités

• Schedule appointments using a computerized system.
• Verify insurance and document in billing notes.
• Collect co-pay after verification and update fields in eClinicalWorks.
• Create/respond to telephone encounters and handle no-show documentation.
• Check providers’ schedules for accuracy and contact patients who need rescheduling.
• Distribute health history forms and scan documents into EHR.
• Process ROI forms and assist with dental claims accuracy checks.
• Remind patients of appointments one day prior if not confirmed.
• Provide interpretation/translation services for ESRHS centers.
• Assist patients with Migrant Clinician Network signup and participate in Migrant health events.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Computer skills

Formation

High school diploma or equivalent

Outils

eClinicalWorks (eCW)

Description du poste

Eastern Shore Rural Health System is seeking a Business Assistant to greet patients, schedule appointments, and verify insurance to ensure efficient operations at the Eastville health center. You will document in billing notes, collect co-pays, and update eClinicalWorks.

You will also handle phone inquiries, prepare ROI forms, and support interpreters. Prior medical office experience and strong customer service are essential.