Medical Office Coordinator: Scheduling & Registration

Virtua Health; Baltimore (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Retirement plan (403b)

Paid time off

Paid sick leave

Disability insurance

Life insurance

Tuition assistance

Counseling services

Job summary

Virtua Health in Baltimore is seeking a detail-oriented Medical Office Assistant to handle insurance verification, scheduling, patient registration, and billing entry on-site. You will collect co-pays and manage pre-certifications to keep the office functioning smoothly.

The ideal candidate has 1–2 years of medical office experience, excellent communication, and strong multi-tasking abilities. A HS diploma or equivalent is required, with comprehensive benefits and a supportive team environment.

Qualifications

• Excellent communication and customer service skills.
• 1-2 years Medical Office experience.
• HS diploma or equivalent.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.

Skills

Communication skills

Customer service

Multi-tasking

Computer literacy

Education

HS diploma

Job description

Virtua Health in Baltimore is seeking a detail-oriented Medical Office Assistant to handle insurance verification, scheduling, patient registration, and billing entry on-site. You will collect co-pays and manage pre-certifications to keep the office functioning smoothly.

The ideal candidate has 1–2 years of medical office experience, excellent communication, and strong multi-tasking abilities. A HS diploma or equivalent is required, with comprehensive benefits and a supportive team environment.