Medical Office Assistant & Front Desk Coordinator

Riverside Health; Gloucester (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Gloucester, Virginia, is seeking an Office Assistant to support the front desk, verify insurance eligibility, register patients, and assist with reconciliation in the patient registration software. The role includes greeting patients, answering phones, scheduling appointments, creating referrals, and preparing charts.

The ideal candidate has a high school diploma (preferred) and medical office experience (preferred).

Qualifications

• High school or equivalent required; preferred.
• Medical Office experience preferred.

Responsibilities

• Ensures all patients' registration and demographics information is correct and updated as needed.
• Monitors daily schedule, schedules/reschedules appointments as needed.
• Obtains referrals and insurance information.
• Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents.
• Reports any potential compliance concerns to the appropriate person.
• Maintains appearance and cleanliness of the reception area.
• Greets patients and answers phones with professional courtesy.

Education

High school or equivalent

Job description

Riverside Health System in Gloucester, Virginia, is seeking an Office Assistant to support the front desk, verify insurance eligibility, register patients, and assist with reconciliation in the patient registration software. The role includes greeting patients, answering phones, scheduling appointments, creating referrals, and preparing charts.

The ideal candidate has a high school diploma (preferred) and medical office experience (preferred).