Medical Office Receptionist — Patient Concierge & Scheduling

ScionHealth; Hartsville (SC); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

ScionHealth in Hartsville, SC seeks a Clinic Receptionist to be the first point of contact for patients and visitors. You will greet and register patients, verify demographics and insurance, schedule appointments, and ensure accurate data entry while upholding patient confidentiality.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced medical office.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite and EMR systems.
• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain professionalism and confidentiality.
• Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry.

Responsabilités

• Greets and registers patients, verifies demographic and insurance information
• Schedules patient appointments and manages the appointment calendar
• Answers incoming calls, directs calls to appropriate departments, and takes messages as needed
• Collects patient payments, copays, and provides receipts
• Assists patients with completing required paperwork and obtains necessary signatures
• Verifies insurance benefits and obtains pre-authorization as required
• Maintains confidentiality and security of patient information in accordance with HIPAA guidelines
• Manages patient flow in the waiting area and communicates patient status to clinical staff
• Maintains a clean and organized reception area
• Performs general clerical duties including faxing, scanning, and data entry

Connaissances

Communication skills

Customer service

Attention to detail

Multitasking

Microsoft Office

EMR systems

Insurance verification

Confidentiality

Formation

High School Diploma or equivalent

Outils

EMR software

Description du poste

ScionHealth in Hartsville, SC seeks a Clinic Receptionist to be the first point of contact for patients and visitors. You will greet and register patients, verify demographics and insurance, schedule appointments, and ensure accurate data entry while upholding patient confidentiality.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced medical office.