Patient Concierge & Front Desk Specialist

SCA Health (India); Tuscumbia (AL); On-site; USD 22,000 - 23,000; Full time

Job summary

SCA Health is hiring a patient services representative to greet patients, handle calls, register patients, and verify insurance details. You will support multiple departments, process payments, and keep the lobby organized while ensuring accurate chart prep and sign-in procedures.

The role requires a high school diploma, strong communication skills, bilingual ability preferred, and 2 years of medical clerical experience. On-site position with a comprehensive benefits package.

Qualifications

• Two years of medical clerical experience.
• Basic knowledge of Medical Terminology.
• Basic computer skills and familiarity with medical software.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicate with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Bilingual

Strong communication

Basic computer skills

Familiarity with medical software

Basic knowledge of Medical Terminology

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health is hiring a patient services representative to greet patients, handle calls, register patients, and verify insurance details. You will support multiple departments, process payments, and keep the lobby organized while ensuring accurate chart prep and sign-in procedures.

The role requires a high school diploma, strong communication skills, bilingual ability preferred, and 2 years of medical clerical experience. On-site position with a comprehensive benefits package.