Clinic Front Desk Specialist — Patient Access & Scheduling

ScionHealth; Hartsville (SC); On-site; USD 19,000 - 30,000; Full time

Job summary

ScionHealth in Hartsville, SC, is seeking a Clinic Receptionist who greets patients, registers them, verifies insurance, and schedules appointments. The role supports clear communication between patients and clinical staff while upholding HIPAA and privacy standards.

The ideal candidate demonstrates excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment, with proficiency in Microsoft Office and EMR systems.

Qualifications

• High school diploma or equivalent preferred.
• Experience in a medical office or hospital setting preferred.
• Experience with EMR systems preferred.
• Excellent communication and customer service skills.
• Ability to verify insurance information and perform patient registration.
• Ability to multitask in a fast-paced environment.
• HIPAA compliance knowledge.

Responsibilities

• Greets and registers patients and verifies demographic and insurance information.
• Schedules patient appointments and manages the appointment calendar.
• Answers incoming calls and directs calls to appropriate departments.
• Collects patient payments, copays, and provides receipts.
• Assists patients with completing required paperwork and obtains signatures.
• Verifies insurance benefits and pre-authorization as required.
• Maintains patient confidentiality and HIPAA compliance.
• Manages patient flow in waiting area and communicates status to staff.
• Performs general clerical duties (faxing, scanning, data entry).

Skills

Communication skills

Customer service

Multitasking

Microsoft Office

EMR systems

Insurance verification

Data entry

Professionalism

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

ScionHealth in Hartsville, SC, is seeking a Clinic Receptionist who greets patients, registers them, verifies insurance, and schedules appointments. The role supports clear communication between patients and clinical staff while upholding HIPAA and privacy standards.

The ideal candidate demonstrates excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment, with proficiency in Microsoft Office and EMR systems.