Patient-First Medical Front Desk | Full-Time, On-Site

EMrecruits; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Carolina Clinic for Health & Wellness is seeking a friendly Medical Front Desk Receptionist to manage patient check-in/check-out, scheduling, and call handling in a fast-paced on-site clinic. You will verify insurance, collect copays, and maintain accurate patient records to ensure a smooth daily operation.

The role requires a High School Diploma and 2+ years in a medical office or similar setting, with proficiency in EHR systems.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of medical office/administrative experience preferred.
• Front desk or patient service experience preferred.
• Familiarity with EHR and standard office software.
• Experience with Phreesia/Allscripts/Veradigm is a plus or ability to learn quickly.

Responsibilities

• Welcome patients with warmth and professionalism.
• Check patients in and out accurately.
• Answer multi-line phone system and assist with scheduling.
• Verify insurance eligibility and collect copays/deductibles/balances.
• Maintain patient demographics and insurance information in the EHR.
• Scan and organize medical records and documents.
• Coordinate with providers and staff to support patient flow.
• Ensure HIPAA compliance and patient confidentiality.
• Maintain a clean and organized front office.
• Assist with additional administrative duties as needed.

Skills

Medical front desk

Customer service

HIPAA knowledge

EHR systems

Education

High School Diploma

Tools

Phreesia

Allscripts

Veradigm

Job description

Carolina Clinic for Health & Wellness is seeking a friendly Medical Front Desk Receptionist to manage patient check-in/check-out, scheduling, and call handling in a fast-paced on-site clinic. You will verify insurance, collect copays, and maintain accurate patient records to ensure a smooth daily operation.

The role requires a High School Diploma and 2+ years in a medical office or similar setting, with proficiency in EHR systems.